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Intro

About Us

Available Networks

The SuperMed PPO

The SuperMed PPO is a Preferred Provider Organization and consists of contracts in Ohio and certain regions in Indiana and Kentucky.

Provider Reimbursement

We work directly with doctors and hospitals to negotiate provider discounts and reimbursement.

Physicians

We use the following tools to determine competitive reimbursement levels for physicians and other healthcare professionals:

Providers who participate in the SuperMed Network agree to accept our negotiated rates as payment in full for covered services. They are also required to take part in managed care initiatives aimed at reducing costs and verifying the medical appropriateness of all procedures.

Hospitals

We contract with hospitals using varying methods of reimbursement, depending on the facility's volume of claims and utilization patterns. These payment methods are flexible to accommodate the hospital's specific needs and other incentives to help control costs and utilization by:

Quality of Service

Customer Service:

Knowledgeable customer service staff is available

Monday-Thursday 7:30am to 7:30pm (EST)
Friday 7:30am to 6:00pm (EST)
Saturday 9:00am to 1:00pm (EST)

Direct Claims Submission:

Claims are submitted directly to Medical Mutual to eliminate unnecessary paperwork for members.

Repricing Services:

Two billion claims are repriced annually. 98% of all claims are processed within seven calendar days.

Provider Location Services:

Members can ensure maximum cost savings by verifying the status of providers in the network.

Provider Recruitment:

We receive requests from employees or employers to add a provider to our network. This initiates our discussions with providers to add them to the network.